Moving by Design | Effective Date: January 1, 2025
Moving by Design ('we,' 'our,' or 'us') is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or request moving services. By using our website, you agree to the terms described in this policy.
1. Information We Collect
We collect information you voluntarily provide when you request a quote, contact us, or book a move. This may include your first and last name, email address, phone number, moving date, service type, and current and destination addresses. We do not collect sensitive financial information such as credit card numbers through our website.
We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This information is collected through standard server logs and third-party analytics tools such as Google Analytics.
2. How We Use Your Information
The information we collect is used to: provide you with an accurate moving quote and schedule your move; communicate with you before, during, and after your move; send confirmation emails or follow-up messages regarding your service; improve our website experience and service offerings; and comply with applicable laws and regulations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information is used solely to deliver the best possible moving experience to you.
3. How We Share Your Information
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as email communication platforms, scheduling software, and analytics providers. These partners are required to keep your information confidential and use it only for the specific purpose we have engaged them for.
We may also disclose your information when required by law, to comply with a legal process, or to protect the rights, property, or safety of Moving by Design, our customers, or others.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our content. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. Please note that some parts of our website may not function properly if you disable cookies.
5. Third-Party Links
Our website may contain links to third-party websites, such as Google Maps or social media platforms. These sites have their own privacy policies, and we have no control over their content or practices. We encourage you to review the privacy policy of any site you visit through a link on our website.
6. Data Security
We take the security of your personal information seriously and implement commercially reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use the best available means to protect your information, we cannot guarantee its absolute security.
7. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately and we will take steps to remove that information from our records.
8. Your Rights and Choices
You have the right to request access to the personal information we hold about you, request corrections to any inaccurate information, or ask us to delete your data, subject to certain legal obligations. To exercise any of these rights, please contact us using the information provided below.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make updates, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Moving by Design
Phone: 281-209-5077
Address: 1161 W Nasa Pkwy, Webster TX 7759