Privacy Policy
This Privacy Policy describes the privacy practices of RF BORGHESE ENTERPRISES LLC (d/b/a Moving by Design) and explains how we collect, use, protect, and disclose information obtained through our website.
RF BORGHESE ENTERPRISES LLC (d/b/a Moving by Design) operates the website https://movingbydesign.com/. This Privacy Policy applies to information collected through this website and through communications you initiate with us, including phone, email, online forms, and SMS/text messaging.
This Privacy Policy explains what personal information we may collect, how that information may be used, when information may be shared, the choices available to you regarding your information, and the measures we take to help protect your information.
Information Collection, Use, and Sharing
We collect information that you voluntarily provide to us when you contact us, request a quote, schedule or inquire about moving services, submit a form, communicate with us by phone or email, opt in to text messaging, or otherwise interact with our website or services.
The types of information we may collect include:
- Your name;
- Email address;
- Telephone or mobile phone number;
- Pickup and destination information;
- Information about your requested moving services;
- Information submitted through quote, contact, or scheduling forms; and
- Other information you voluntarily provide to us.
We use the information we collect to respond to inquiries, provide quotes, schedule and perform services, communicate with customers, process transactions, provide customer support, improve our website and services, and otherwise fulfill the purpose for which you provided the information.
We do not sell or rent your personal information. We may share information with service providers, contractors, or other parties when reasonably necessary to operate our business, provide requested services, process transactions, support our website, or comply with applicable legal requirements.
Unless you ask us not to, we may contact you in the future regarding our services, promotions, company updates, or changes to this Privacy Policy where permitted by applicable law.
Your Access to and Control Over Information
You may contact us regarding the personal information we maintain about you. Depending on applicable law and the circumstances of your request, you may ask us to:
- Tell you what personal information we have about you, if any;
- Correct or update information we have about you;
- Request deletion of personal information we have about you;
- Opt out of certain future communications from us; or
- Express concerns regarding our use of your information.
You may contact us using the contact information available on our website or by calling (281) 648-6683.
SMS/Text Messaging Privacy
RF BORGHESE ENTERPRISES LLC (d/b/a Moving by Design) values your privacy and is committed to protecting information provided in connection with our SMS/text messaging program.
When you opt in to receive SMS/MMS communications, we may use your mobile phone number to send messages related to your inquiry or requested services. These messages may include responses to inquiries, conversations regarding our moving services and pricing, estimates, scheduling information, appointment confirmations, service updates, and other communications related to your relationship with Moving by Design.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support of services, such as customer service, may be permitted as necessary to provide those services.
Text messaging originator opt-in data and consent will not be shared with any third parties for their marketing or promotional purposes.
Your SMS opt-in information, mobile number, and consent records will not be sold, rented, or otherwise disclosed to unaffiliated third parties for their independent marketing purposes, except where disclosure is required by law or necessary to comply with a legal obligation.
SMS Opt-Out and Support
You may opt out of receiving SMS messages at any time by replying STOP to a message from us. After you send STOP, we may send a confirmation message indicating that you have been unsubscribed. After that, you will no longer receive SMS messages from that messaging program unless you opt in again.
For assistance with SMS messaging, reply HELP or contact us directly at (281) 648-6683.
Message and data rates may apply. Message frequency may vary depending on your interactions with us and the services you request. Carriers are not liable for delayed or undelivered messages.
Security
We take reasonable precautions designed to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
When information is transmitted through our website, we use reasonable security measures appropriate to the nature of the information. Our website uses HTTPS encryption to help protect information transmitted between your browser and our website. You can generally verify this by looking for a lock icon in your browser's address bar and "https" at the beginning of the website address.
We also take reasonable steps to protect personal information maintained offline. Access to personal information is limited to employees, contractors, and service providers who need access to that information to perform legitimate business functions, such as scheduling, billing, moving services, customer service, or website administration.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.
Service Providers and Subcontractors
We may use third-party service providers and subcontractors to assist us with operating our website, communicating with customers, scheduling services, processing payments, providing customer support, performing moving-related services, maintaining business systems, or carrying out other legitimate business functions.
These parties may receive access to personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted or required by law.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for marketing or promotional purposes.
Contact and Quote Forms
Our website may provide contact forms, quote request forms, scheduling forms, or similar features that allow you to provide information to us.
When submitting a form, you may be asked to provide information such as your name, email address, phone number, moving locations, desired moving date, details regarding the services you need, and other information necessary for us to respond to your request.
We use this information to respond to your inquiry, prepare estimates, communicate about requested services, schedule services, provide customer support, and otherwise fulfill your request.
Payment Information
If you purchase or schedule services that require payment, we or our payment processing providers may collect information necessary to process your transaction. This may include billing information and payment card information.
Payment information may be processed by third-party payment processors on our behalf. We may not directly store complete payment card information when transactions are processed through a third-party payment provider.
Payment and billing information is used for purposes such as processing transactions, issuing receipts, managing payments, addressing billing questions, and providing requested services.
Cookies
We may use cookies and similar technologies on our website. A cookie is a small piece of data stored on a visitor's device that can help websites remember information about a visit.
Cookies may be used to enable website functionality, remember preferences, understand how visitors interact with our website, improve the performance of our website, and enhance the user experience.
Some cookies or similar technologies may also be provided by third-party services used on our website, such as analytics, advertising, embedded content, or other website functionality.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some portions of the website.
Automatically Collected Information
When you visit our website, certain information may be collected automatically through standard website technologies. This information may include your IP address, browser type, device type, operating system, referring website, pages viewed, dates and times of visits, and information about how you interact with the website.
We may use this information to operate and improve our website, understand website traffic and usage, troubleshoot technical issues, improve user experience, and evaluate the effectiveness of our services and marketing efforts.
Third-Party Links
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party websites or services you visit.
Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete that information where required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website, services, legal requirements, or other circumstances.
When changes are made, the revised Privacy Policy will be posted on this website. We encourage you to review this Privacy Policy periodically for updates.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact RF BORGHESE ENTERPRISES LLC (d/b/a Moving by Design) through the contact information provided on our website.
RF BORGHESE ENTERPRISES LLC (d/b/a Moving by Design)
https://movingbydesign.com/
Phone: (281) 648-6683